FAQ

Frequently Asked Questions

Frequently Asked
Questions

Can I host other types of events besides weddings at Lionheart Chateau, and is the price different?

Yes! We host family reunions, business retreats, church events, conferences, photoshoots, and more. Pricing varies based on the event type — contact us for a custom quote.

What is the maximum guest capacity?

The estate can accommodate up to 150 guests. Smaller packages are available for micro-weddings.

Can I add additional time to my event package?

Yes. Each package includes a set number of hours, but you can add additional time a la carte. Simply reach out to our staff for custom pricing.

Are you LGBTQ+ friendly?

Absolutely. We welcome all guests with love and respect.

What is the payment schedule?

We require a non-refundable 50% deposit upfront to book your event, with the remaining 50% balance due 45 days before the event. Once you choose to book, you’ll receive a contract for electronic signature detailing everything for your specific event.

What is included in the wedding rental fee?

It includes access to the Château and estate grounds, emergency on-site contact, standard cleaning fees, off-site parking and shuttle service. Taxes and pet fees are charged separately. Excessive cleanup or pet-related cleaning may incur additional charges. Guests must remove decorations and trash after the event.

Can I bring my dog?

Yes! We allow up to two dogs with a $100 fee per dog.

Is there a security deposit required?

Yes, a $500 security deposit is required 3 days before the event and refunded within 14 days after the event, provided there is no damage or excessive cleaning needed.

What indoor and outdoor spaces are available?

The estate includes over 2 acres of stunning gardens and views. The Chateau features a large patio, terrace, primary garden, Koi pond, and gazebo.

Are tables and chairs provided?

No, but we can provide a list of trusted local vendors for rentals.

Is there a kitchen available for catering?

Yes, our fully equipped kitchen includes a professional oven and large island. Let us know your catering plans or if you need local vendor recommendations.

Are there restrooms available for guests?

The Chateau has 5 ensuite bathrooms, 3 additional full bathrooms, and 2 half baths.

Is the property wheelchair accessible?

Not currently. While the Chateau is primarily one level, there are some steps from the parking lot to the terrace.

Is parking available for guests?

Yes. There are 40 on-site parking spaces. Off-site parking and a shuttle service are included in most wedding packages. Please ask a staff member for details.

Can I bring my own vendors (caterer, florist, photographer, etc.)?

Yes, you may bring your own vendors. We can also recommend trusted local professionals.

Can I set off fireworks?

Depending on the time of year and applicable fire bans. Please check with staff in advance.

Can I hire a wedding planner or coordinator?

Absolutely — we highly recommend it. We can also connect you with a local coordinator, though it is not required. We will ask you to designate a day-of contact person other than the bride.

Are there any restrictions on decorations or setup?

Yes. Nails, staples, or anything that could damage the property are not allowed. Open flames are restricted to enclosed candles and the fireplace. Please review your decoration plans with us in advance.

Do you provide on-site staff during the event?

We are available to answer questions and give tours leading up to the event, and respond to emergencies the day of. We do not provide event staff but can recommend vendors. Parking assistance is available if arranged in advance.

What is your policy on noise and music?

Outdoor music must not be overly loud and must end by 10pm. Indoor music has no time restrictions. While our property is very secluded, there are neighboring families on our quiet mountain that we wish to respect.

Is smoking allowed on the property?

Smoking is not allowed indoors. Outdoor smoking is permitted — please dispose of cigarette butts properly.

What is your cancellation policy?

Cancellations made 120+ days prior to the event will only forfeit the non-refundable 50% deposit. Cancellations with less than 120 days’ notice will not receive a refund. Exceptions are made only for extreme weather events (hurricane, sustained winds over 50mph, more than 1 foot of snow). Heavy rain is not considered an extreme weather event — contingency plans such as tents or moving indoors are the client’s responsibility.

What happens in case of inclement weather?

We recommend having a backup plan for all outdoor events. We can suggest alternative indoor setups or recommend local tent rental services.

Who is responsible for cleanup after the event?

You are responsible for leaving the property in the same condition as you received it.

Do you allow alcohol?

Any vendor wishing to serve liquor or alcoholic beverages is responsible for filing the appropriate permits with the State and adhering to WV laws. Please check with your vendor or visit www.abca.wv.gov for information.

Do you allow sparklers or smoke machines?

Yes, outdoors only. Restrictions may apply depending on fire danger. All items must be cleaned up afterward.

Do you offer discounts for military and first responders?

Yes! We offer a 5% discount with valid ID. The bride or groom must be active or retired military, law enforcement, or fire department personnel.

What happens if there is an issue during the wedding?

Our property managers are available to help resolve any major property-related issues during your event.

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